BNOVA International Sdn Bhd ("BNOVA", "we", "our" or "us") respects your privacy and is committee to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or use our mobile application: BNOVA Mall.

1. INFORMATION WE COLLECT

We may collect the following types of information:

Personal Information: Name, email, phone number, address, and identification number.

Transaction Data: Purchases, order history, bonus earnings.

Device Information: Device type, OS, browser type, and IP address.

Usage Data: Pages visited, features used, time spent, and interactions.

2. HOW WE USE YOUR INFORMATION

We use the information we collect to:

Provide, operate, and maintain BNOVA Mall

Personalize your user experience

Process transactions and manage purchases

Track and issue bonuses and commissions

Improve our app and services

Send notifications, updates, and marketing (with your consent)

Comply with legal obligations

3. SHARING YOUR INFORMATION

We do not sell your data. However, we may share your information with:

Service providers (e.g. payment gateway, delivery partner)

Regulatory or legal authorities when required by law

Internal departments within BNOVA International for system operations

4. DATA RETENTION

We retain your personal data as long as your account is active or as needed to comply with legal or regulatory requirements.

5. YOUR RIGHTS & CHOICES

You have the right to:

Access, update, or delete your personal information

Opt out of marketing communications

Request a copy of your data

Withdraw your consent at any time

6. DATA SECURITY

We implement appropriate security measures to protect your information from unauthorized access, alteration, or disclosure.

7. CHILDREN’S PRIVACY

BNOVA Mall is not intended for children under 18. We do not knowingly collect data from children.

8. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. All updates will be posted within the app or on our website.

9. CONTACT US

If you have any questions or concerns about this Privacy Policy, please contact us at:

BNOVA International Sdn Bhd

No 345(1 f), Lorong Haruan 5/8,

Pusat Komersial Oakland II, 70300 Seremban, Negeri Sembilan

Email: support@bnovainternational.com

By using BNOVA Mall, you agree to the terms outlined in this Privacy Policy.